Privacy Policy

Penzer Opticians (“Penzer Opticians”, “we”, “our”, “us”) takes your privacy seriously. Please read this Privacy Policy carefully to see how Penzer Opticians will treat the personal information and details that you provide to us either when using this website (the “Site”) or in other circumstances when we collect data from you (including via email). We will take reasonable care to keep your information secure and to prevent any unauthorised access or use of it. We process all information in accordance with applicable UK data protection legislation.

We may change this Privacy Policy from time to time and the change will take effect once the revised Privacy Policy is available on this Site. Therefore, please refer to this Privacy Policy each time you submit your personal information.

The information you provide
We may ask you to provide information to us or collect data from you when you use the contact form on the Site.

How Penzer Opticians uses your information
We will use your personal information:
a) to respond to your enquiry;
b) to send information to you only from Penzer Opticians;
c) for other reasonable purposes for which you have provided such information.

Penzer Opticians is committed to protecting your privacy and we implement various security measures in relation to our processing and transfer of personal data. However, the nature of the Internet is such that the data may in some circumstances flow over networks without full security measures and could be accessible to unauthorised persons.

When you visit the Site, we may collect, process and use information about you which may not personally identify you but which may be helpful for improving the operation of the Site. Such information may be collected through “traffic data” and may entail the use of “cookies”, “IP Addresses” or other numeric codes used to identify your computer. You can delete cookies or configure your computer to reject them, although this may disable the Site’s ability to manage individual sessions.

External links
This Site contains links to other sites. Please be aware that we are not responsible for the privacy practices of these sites. We encourage our users to be aware when they leave this Site and to read the privacy statements applicable on those sites.

Your right to access the information
You have the right to access the information that Penzer Opticians holds about you in accordance with the Data Protection Act 2018. In order to do this please make a written application to the Data Protection Officer at the address provided below. Penzer Opticians may require you to provide verification of your identity and to pay an administrative fee to provide a copy of the information that we hold. Please note that in certain circumstances Penzer Opticians may withhold access to your information where it has the right to do so under current data protection legislation.

Contact us:
If you have any queries about this Privacy Policy please write to:
Administrator, Penzer Opticians, 1024 Alcester Road South, Maypole, Birmingham B14 5NG.